Terms and privacy
Last updated September 2026
The account
One account belongs to one person. You are responsible for what runs under it, and for keeping the sign-in you used to open it. Opening an account means you accept what is on this page.
The machines
Machines run on AWS, Google Cloud and Azure under our accounts. You may run any lawful workload on them. We may stop a machine that puts the underlying cloud account at risk, which means:
- Anything unlawful where the machine runs
- Reaching into systems or networks you were not given
- Serving malware, or using a machine to attack another
- Mining cryptocurrency
- Loads that get the cloud account itself suspended
- Work that breaks somebody else's licence or copyright
What you pay
A machine is charged for the hours it runs, taken from the balance on your account. Credit is bought in advance and is not refundable. A machine that cannot be paid for is stopped, and a machine left stopped long enough is reclaimed — we warn you before either happens.
Ending it
You can stop and delete your machines at any time, and stopping is enough to stop the charges. We can close an account that goes unpaid or is used to break these terms.
What we keep
Only what it takes to run the account and bill it correctly:
- Your email address and the name from your sign-in
- The machines you have run and their settings
- The hours those machines ran
- The charges and top-ups on your balance
What we do not keep
We do not read what runs on your machines, and we do not store a password for you — signing in goes through Google, GitHub or LinkedIn, and your card is handled by the payment provider, never by us.
Asking for it back
Write to us and we will send you what is held under your account, or delete it once the machines under it are gone. Some billing records are kept as long as the law requires.
What we do not promise
The service is provided as it is. We do not promise a machine will always be reachable, that a cloud will always have the machine you want, or that your work on a machine survives it. Keep your own copy of anything you cannot lose. Where the law allows it, what we owe you for any claim is limited to the credit on your account.
Changes to this page
We can change this page. The date at the top says when it last changed, and we will say so in the app when a change matters. Carrying on using the account after that means you accept it.
Reaching us
For anything on this page, or anything else legal, use one of these.