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A person answers
Write tothe people who run it
A question before you sign in, a machine you need that is not listed, or anything about the bill. The message goes straight to us, and the answer comes back to your email.
What people write to us about
Anything is fine to ask. These are the questions that come up most.
How an answer comes back
No ticket number and no account needed to start.
01
You write
Use the form, send an email, or call us. Any way is fine.
02
It reaches us at once
Every admin gets it at once, with your address to reply to.
03
We answer by email
Usually within a day. Reply to that letter to carry on.
04
Then in a ticket
With an account, a ticket keeps the whole thread together.
Already have an account?Open a ticket in the workspace, and the whole conversation stays in one place.